Last updated: [22.10.2025]
1. Introduction
Welcome to RizonPay (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy.
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2. Data We Collect
We may collect the following types of information:
• Personal Identification Data: Full name, email address, date of birth, phone number, nationality, and identification documents (e.g., passport, driver’s license) for KYC/AML verification.
• Financial Information: Wallet addresses, transaction details, bank account information, and payment data as required by financial regulations.
• Technical Data: IP address, browser type, operating system, device identifiers, and usage patterns.
• Communication Data: Any messages, feedback, or support inquiries you send us.
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3. How We Use Your Data
We process your personal data to:
• Verify your identity and comply with KYC/AML obligations under FATF and EU directives.
• Facilitate transactions and maintain secure account access.
• Detect, prevent, and report fraudulent or illegal activity.
• Improve our Services, user experience, and platform performance.
• Comply with applicable laws and regulatory requirements.
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4. Legal Basis for Processing
We process personal data under one or more of the following bases:
• Consent (Article 6(1)(a) GDPR)
• Contract performance (Article 6(1)(b) GDPR)
• Legal obligation (Article 6(1)(c) GDPR)
• Legitimate interest (Article 6(1)(f) GDPR)
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5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described above or as required by law (e.g., AML record retention obligations).
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6. Data Security
We use advanced encryption, secure servers, and multi-factor authentication to protect your data against unauthorized access, loss, or alteration.
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7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your data.
• Restrict or object to data processing.
• Withdraw consent at any time.
• Request data portability.
To exercise your rights, contact us at privacy@rizonpay.com.
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8. Cross-Border Transfers
Your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure all transfers comply with GDPR and other applicable standards.
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9. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest version.
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10. Contact
If you have questions, please contact our Data Protection Officer at:
info@rizonpay.com
